Resume

Skills Summary

Expert in Novell Netware and related technologies with over 15 years of in-field experience.

Project Experience

New York City Transit – Technical Lead.
Government, Systems Administration and Level 3 Support – 01/08 – Present

Created multiple help desk applications to speed end user problem resolution and lower call handling time
Created numerous VB Scripts to remotely fix production issues.
Created VB script to automatically migrate thousands of machines into Active Directory. The script also migrated the users profile so their desktop experience was not impacted by the join
Provided technical direction to server ops team supporting 200+ servers
Performed Level 3 troubleshooting for Server and Client issues
Analyzed WireShark packet traces to identify root cause of problems
Worked with networking team to identify and isolate communication and performance issues
Designed, tested and deployed ZenWorks Application objects to over 12,500 workstations
Support of Zenworks Asset Inventory system
Deploy security patches via Patchlink to over 12,500 workstations
Recommended, designed and implemented new technologies which were deployed into the environment
Performed server upgrades, consolidations and data migrations

The Port Authority of NY and NJ – Systems Administrator.
Government, Systems Administration and Level 3 Support – 2/02 – 01/08

Worked with and supported Novell’s Identity Manager solution
Supported multiple Netware 6.5 clusters
Configured IBM SAN’s with multiple LUN’s for cluster usage
Migrated terabytes of data from SAN to SAN without issue
Responsible for tree wide eDirectory health
Maintained eDirectory for 5,000+ users with 50+ servers
Provided Level 3 support for field technicians
Installed and configured Surf Control monitoring and reporting services
Locked down and secured eDirectory using Netvison’s NVMonitor program
Created policies using Netvision’s NVAssess to enforce corporate eDirectory standards
Installed and maintained Novell iManager, iFolder and iPrint services
Worked directly with Port Authority management regarding current and future eDirectory designs
Installed and configured Netware SLP to bring the Port Authority to a pure IP environment
Migrated Netware 4.11 servers to Netware 6 clusters and eliminated IPX from environment
Configured CRON jobs to automate eDirectory health checks
Designed, scripted and deployed Novell Secure Login agency wide
Evaluated 3rd party applications for recommendation to the Port Authority to enhance network maintenance and security
Configured Netware 6 servers to support LDAP queries
Created VB Scripts to verify NAL deployment / installations
Created VB Scripts to automate NAL object duplication throughout tree
Upgraded Netware 5.x servers to Netware 6.x
Built Netware 6 clusters

TekConnect Corporation – Sr. Systems Engineer.
K-12, System Design, Implementation and Level 3 support – 4/00 – 2/02

Upgraded numerous Novell 3.x and 4.x servers to Netware 5.x
Created workstation Golden Image and deployed to over 3000 desktops using both Novell ZenWorks Imaging service and Symantec Ghost.
Performed advanced NDS troubleshooting and repair
Consulted to clients as to proper network design
Performed multiple NDS tree merges
Provided Level 2/3 support for Netware 5.x environment at Universal Music Group

International Flavors and Fragrances – Consultant.
Corporate, System Design, Implementation and Level 3 support – 4/99 – 4/00

Designed new systems for Y2K compatibility
Designed and tested server complex to be deployed globally
Created 300 page “Cookbook” to be used by affiliates worldwide for Y2K multi server upgrades and migrations
Supported global environment 24×7
Monitored and fixed any NDS related problems for global NDS tree
Created and Tested Disaster Recovery Cookbook to be used at Offsite location
Created Knowledge Transfer Document

GE Capital ITS – Sr. Systems Engineer.
Corporate, System Design, Implementation and Level 3 support – 1/97 to 4/99

Designed and implemented Global NDS Tree
Designed and implemented Partitioning and Replication strategy for Global Network
Designed and implemented Time Synchronization strategy for Global Network
Setup workstation inventory and management using Novell’s ZenWorks
Installed, setup and configured Novell’s Application Launcher (NAL) for corporate wide application installations, updates and workstation maintenance updates.
Designed Golden Image workstation for enterprise roll out
Created Application objects using Novell’s SnapShot utility
Designed and implemented Vinca Standby Server and deployed globally
Migrated servers and workstations from Token-Ring to Ethernet topology
Rolled out over 1000 workstations with Windows 95 and Windows NT on the desktop
Provided Help Desk support in a mixed NT, 95 and 3.x environment
Planned and implemented Netware 3.x to 4.x conversions
Designed and installed high speed backbone between servers
Diagnose and repair of major NDS problems
Designed, installed or repaired Servers and/or Workstations for companies such as Arista Records, American Standard, Benjamin Moore, AON Risk Services, IFF, Guggenheim Museum and Phizer

Professional Certifications

Professional Training

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