Professional Summary

Proficient in handling multiple projects, ensuring their successful completion from start to finish and having an in depth knowledge of the technologies being implemented.

Professional Experience

Unisys Desktop Practice - Global Architect
Architecture     03/11 - Present
  • Designed in conjunction with other team members the Unisys go to market Windows 7 migration strategy
  • Designed in conjunction with other team members the Unisys go to market Windows 7 whiteboard session
  • Delivered the Unisys Windows 7 whiteboard session to numerous customers
  • Created and delivered SOW's based on the output of the Unisys whiteboard session
  • Designed in conjunction with other team members the standard Statement of Work (SOW) templates that will be used for each of the four (4) pillars included in the Unisys whiteboard offering
  • Designed in conjunction with other team members the standard Windows 7 Consultancy Engagement Scope of Work (SOW)
  • Designed in conjunction with other team members the standard Microsoft Project Plan Templates to be used within each of the four (4) pillars included in the Unisys whiteboard offering
  • Collaborated with other Unisys Architects to design and delivering solutions specific to customer requirements
  • Reviewed and modified numerous proposals for clients to ensure the Unisys solution was sound
  • Worked with Sales and Delivery teams putting together SOW's for numerous clients
  • Act as a 'sounding board' for numerous internal resources
Unilever - Architect/Global Process Manager
Architecture, Systems Administration and Level 3 Support     05/10 - 03/11
  • Created 7,000+ line VB Script to automate the PC Hardware Refresh process
  • Created Quality Assurance script that verified successful
  • Responsible for Global Hardware Refresh Process to be used in North America, Europe and Latin America
New York City Transit - Technical Lead
Government, Systems Administration and Level 3 Support     01/08 - 05/10
  • Created multiple help desk applications to speed end user problem resolution and lower call handling time
  • Created numerous VB Scripts to remotely fix production issues.
  • Created VB script to automatically migrate thousands of machines into Active Directory. The script also migrated the users profile so their desktop experience was not impacted by the join
  • Provided technical direction to server ops team supporting 200+ servers
  • Performed Level 3 troubleshooting for Server and Client issues
  • Analyzed WireShark packet traces to identify root cause of problems
  • Worked with networking team to identify and isolate communication and performance issues
  • Designed, tested and deployed ZenWorks Application objects to over 12,500 workstations
  • Support of  Zenworks Asset Inventory system
  • Deploy security patches via Patchlink to over 12,500 workstations
  • Recommended, designed and implemented new technologies which were deployed into the environment
  • Performed server upgrades, consolidations and data migrations
  • Troubleshoot and repair eDirectory and server issues
The Port Authority of NY and NJ - Systems Administrator/Team Lead
Government, Systems Administration and Level 3 Support     2/02 - 01/08
  • Worked with and supported Novell's Identity Manager solution
  • Supported multiple Netware 6.5 clusters
  • Configured IBM SAN's with multiple LUN's for cluster usage
  • Migrated terabytes of data from SAN to SAN without issue
  • Responsible for tree wide eDirectory health
  • Maintained eDirectory for 5,000+ users with 50+ servers
  • Provided Level 3 support for field technicians
  • Installed and configured Surf Control monitoring and reporting services
  • Locked down and secured eDirectory using Netvison's NVMonitor program
  • Created policies using Netvision's NVAssess to enforce corporate eDirectory standards
  • Installed and maintained Novell iManager, iFolder and iPrint services
  • Worked directly with Port Authority management regarding current and future eDirectory designs
  • Installed and configured Netware SLP to bring the Port Authority to a pure IP environment
  • Migrated Netware 4.11 servers to Netware 6 clusters and eliminated IPX from environment
  • Configured CRON jobs to automate eDirectory health checks
  • Designed, scripted and deployed Novell Secure Login agency wide
  • Evaluated 3rd party applications for recommendation to the Port Authority to enhance network maintenance and security
  • Configured Netware 6 servers to support LDAP queries
  • Created VB Scripts to verify NAL deployment / installations
  • Created VB Scripts to automate NAL object duplication throughout tree
  • Upgraded Netware 5.x servers to Netware 6.x
TekConnect Corporation - Sr. Systems Engineer
K-12, System Design, Implementation and Level 3 support.     4/00 - 2/02
  • Upgraded numerous Novell 3.x and 4.x servers to Netware 5.x
  • Created workstation Golden Image and deployed to over 3000 desktops using both Novell ZenWorks Imaging service and Symantec Ghost.
  • Performed advanced NDS troubleshooting and repair
  • Consulted to clients as to proper network design
  • Performed multiple NDS tree merges
  • Provided Level 2/3 support for Netware 5.x environment at Universal Music Group
International Flavors and Fragrances - Consultant
Corporate, System Design, Implementation and Level 3 support.     4/99 - 4/00
  • Designed new systems for Y2K compatibility
  • Designed and tested server complex to be deployed globally
  • Created 300 page "Cookbook" to be used by affiliates worldwide for Y2K multi server upgrades and migrations
  • Supported global environment 24x7
  • Monitored and fixed any NDS related problems for global NDS tree
  • Created and Tested Disaster Recovery Cookbook to be used at Offsite location
  • Created Knowledge Transfer Document
GE Capital ITS - Sr. Systems Engineer
Corporate, System Design, Implementation and Level 3 support.     1/97 - 4/99
  • Designed and implemented Global NDS Tree
  • Designed and implemented Partitioning and Replication strategy for Global Network
  • Designed and implemented Time Synchronization strategy for Global Network
  • Setup workstation inventory and management using Novell's ZenWorks
  • Installed, setup and configured Novell's Application Launcher (NAL) for corporate wide application installations, updates and workstation maintenance updates.
  • Designed Golden Image workstation for enterprise roll out
  • Created Application objects using Novell's SnapShot utility
  • Designed and implemented Vinca Standby Server and deployed globally
  • Migrated servers and workstations from Token-Ring to Ethernet topology
  • Rolled out over 1000 workstations with Windows 95 and Windows NT on the desktop
  • Provided Help Desk support in a mixed NT, 95 and 3.x environment
  • Planned and implemented Netware 3.x to 4.x conversions
  • Designed and installed high speed backbone between servers
  • Diagnose and repair of major NDS problems
  • Designed, installed or repaired Servers and/or Workstations for companies such as Arista Records, American Standard, Benjamin Moore, AON Risk Services, IFF, Guggenheim Museum and Phizer

Professional Certifications

MCTS: Windows 7 and Office 2010, Deployment (Microsoft Exam 70-681)

MCTS: Windows Server 2008 R2, Desktop Virtualization (Microsoft Exam 70-669)

MCTS: Windows Server 2008 R2, Server Virtualization (Microsoft Exam 70-659)

CNE: Novell Netware 6, Certified Novell Engineer

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